drjcv:boardparadise/tightboards should be avoided at all costs weak assed apology from last year Dear Boardparadise/tightboards.com customer, Over the previous sixth months our on-line store underwent an unexpected amount of growth. In short, we were not prepared to handle this increase in orders and at the same time maintain the quality level of customer service our company was founded on. We have taken direct action to resolve these issues. However, it has been brought to our attention that your experience shopping with tightboards.com was less than satisfactory. As snowboarders and skaters ourselves, that’s not the type of customer service we want to provide. You should be able to expect the best products and service from us at all times. Boardparadise/tightboards.com is taking the initiative to contact you and offer a $40 gift certificate redeemable at tightboards.com to demonstrate our desire to make amends. Please contact us through hogan@boardparadise.com to receive this token of our commitment to better serve you in the future. Sincerely, Steve HoganMarketing & MerchandisingBoardparadise / Crossroad Sports, Inc.4361 Federal Dr. • Suite 170 • Greensboro, NC 27410
boardparadise/tightboards should be avoided at all costs
weak assed apology from last year
Dear Boardparadise/tightboards.com customer,
Over the previous sixth months our on-line store underwent an unexpected amount of growth. In short, we were not prepared to handle this increase in orders and at the same time maintain the quality level of customer service our company was founded on. We have taken direct action to resolve these issues.
However, it has been brought to our attention that your experience shopping with tightboards.com was less than satisfactory. As snowboarders and skaters ourselves, that’s not the type of customer service we want to provide. You should be able to expect the best products and service from us at all times.
Boardparadise/tightboards.com is taking the initiative to contact you and offer a $40 gift certificate redeemable at tightboards.com to demonstrate our desire to make amends. Please contact us through hogan@boardparadise.com to receive this token of our commitment to better serve you in the future.
Sincerely,
Steve HoganMarketing & MerchandisingBoardparadise / Crossroad Sports, Inc.4361 Federal Dr. • Suite 170 • Greensboro, NC 27410
Dr. Dre:heinous. i love how no matter how hideous your shoes are people always fall back on "comfy"
Dr. Dre: drjcv: boardparadise/tightboards should be avoided at all costs weak assed apology from last year Dear Boardparadise/tightboards.com customer, Over the previous sixth months our on-line store underwent an unexpected amount of growth. In short, we were not prepared to handle this increase in orders and at the same time maintain the quality level of customer service our company was founded on. We have taken direct action to resolve these issues. However, it has been brought to our attention that your experience shopping with tightboards.com was less than satisfactory. As snowboarders and skaters ourselves, that’s not the type of customer service we want to provide. You should be able to expect the best products and service from us at all times. Boardparadise/tightboards.com is taking the initiative to contact you and offer a $40 gift certificate redeemable at tightboards.com to demonstrate our desire to make amends. Please contact us through hogan@boardparadise.com to receive this token of our commitment to better serve you in the future. Sincerely, Steve HoganMarketing & MerchandisingBoardparadise / Crossroad Sports, Inc.4361 Federal Dr. • Suite 170 • Greensboro, NC 27410 sounds like good customer service to me. what would you have liked them to do? bend over and let you fvck 'em in the cornhole while you pick 2 free decks?
drjcv: boardparadise/tightboards should be avoided at all costs weak assed apology from last year Dear Boardparadise/tightboards.com customer, Over the previous sixth months our on-line store underwent an unexpected amount of growth. In short, we were not prepared to handle this increase in orders and at the same time maintain the quality level of customer service our company was founded on. We have taken direct action to resolve these issues. However, it has been brought to our attention that your experience shopping with tightboards.com was less than satisfactory. As snowboarders and skaters ourselves, that’s not the type of customer service we want to provide. You should be able to expect the best products and service from us at all times. Boardparadise/tightboards.com is taking the initiative to contact you and offer a $40 gift certificate redeemable at tightboards.com to demonstrate our desire to make amends. Please contact us through hogan@boardparadise.com to receive this token of our commitment to better serve you in the future. Sincerely, Steve HoganMarketing & MerchandisingBoardparadise / Crossroad Sports, Inc.4361 Federal Dr. • Suite 170 • Greensboro, NC 27410
good customer service = weak apology after the fact? man you're easy to please
they filed for bankruptcy BTW